Term and Conditions

Last Updated: [Insert Date]

1. Our Store and Target Audience

FUNKO Shop specializes in high-quality collectible toys and dolls for enthusiasts of all ages. Our product range includes:

• Action Figures and Playsets
• Collectible Figures and Model Vehicles
• Dolls and Dollhouses
• Building Sets and Blocks
• Specialty items from Black-owned doll brands
• Adaptive toys for diverse needs

We cater primarily to collectors and toy enthusiasts who value unique, high-quality items for display and play.

2. User Responsibilities

Account Information

When creating an account or making purchases, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity

Prohibited Activities

You may not:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape or monitor our site
• Resell our products without authorization
• Misrepresent yourself or the intended use of purchased items

3. Product and Service Information

Product Descriptions

We strive for accuracy in all product descriptions, images, and pricing. However:

• Colors may vary slightly due to monitor settings
• Limited edition items are subject to availability
• We reserve the right to correct pricing errors

Age Appropriateness

Some collectible items may contain small parts and are not suitable for children under 3 years. Please check individual product age recommendations.

4. Order and Payment Terms

Order Process

All orders are subject to:

• Product availability
• Verification of payment information
• Our acceptance of your order

Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store complete payment card information.

Shipping Information

Processing Time: 1-2 business days (excluding weekends and holidays)

Shipping Options:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

Shipping Restrictions: We currently do not ship to some parts of Asia and remote locations.

5. Returns and Refunds

Return Policy

We accept returns within 15 days of delivery:

• Items must be in original condition with all packaging
• Return authorization must be obtained first
• Original shipping fees are non-refundable

Non-Returnable Items

The following cannot be returned unless defective:

• Opened collectible surprise toys (blind boxes, mystery packs)
• Personalized doll clothes & accessories
• Adaptive toys with hygiene components
• Digital downloads or virtual items

Refund Process

Refunds are processed within 3-5 business days after we receive and inspect your return. A restocking fee may apply for opened collectibles returned without defects.

6. Intellectual Property

All content on our website, including:

• Product designs
• Logos
• Images
• Text content

are the property of FUNKO Shop or our licensors and are protected by copyright and trademark laws. You may not use our intellectual property without express written permission.

7. Liability Limitations

Product Use

FUNKO Shop is not liable for:

• Any injury resulting from improper use of our products
• Damages caused by modifications to products
• Collector’s market value fluctuations

Website Use

We strive to maintain continuous site availability but are not liable for:

• Temporary site unavailability
• Technical issues beyond our reasonable control
• Third-party service interruptions

8. General Provisions

Governing Law

These terms are governed by the laws of Colorado, USA. Any disputes shall be resolved in the courts of Arvada, Colorado.

Changes to Terms

We may update these terms periodically. The updated version will be posted on our website with a new effective date.

Contact Information

For questions about these terms:

Email: [email protected]
Mail: FUNKO Shop
8010 Holland Court
Arvada, CO 80005
USA